Shipping & Delivery

Shipping Policy

At SuriyaPraba Crackers, we are committed to delivering your fireworks safely, legally, and on time. Please read the following shipping information carefully before placing your order.


  Delivery Time

  • Orders are shipped within 4–5 business days after payment confirmation.
  • Delivery typically takes 7–10 business days, depending on your location.
  • Once your order is shipped, we will send a WhatsApp and Email notification with your tracking link.


  Shipping Charges

  • Within Tamil Nadu : We will confirm on WhatsApp based on your location 
  • Across India: We will confirm on WhatsApp based on your location 
  • International Orders: Currently, we do not ship internationally due to safety and legal restrictions related to fireworks.


  Important Note on Fireworks Shipping

  • Fireworks are shipped under strict safety and government guidelines.
  • Ensure someone is available at your delivery address to receive the package.
  • Please do not tamper with the sealed packages or ignite fireworks indoors.


  Damaged or Missing Items

  • We pack every order with great care.
    However, in case you receive damaged or missing items, please contact us within 24 hours of delivery.
  • No complaints will be accepted after this time period.
  • We may request photos or videos as proof for replacement or refund.
  • Return shipping for damaged items will be covered by us.


  Cancellations & Returns

  • Orders can be canceled only before dispatching from our warehouse..
  • Once dispatched, orders cannot be canceled or returned due to safety and legal reasons.
  • Please double-check your order before confirming.


  Payment Methods

  • After placing your order, we will send you our bank/UPI details via WhatsApp.
  • Payment can be made through:
    • UPI / Google Pay / PhonePe
    • Bank Transfer (NEFT/IMPS)
  • Once the payment is confirmed, your order will be shipped.
  • Cash on Delivery (COD) is not available for firecracker orders.


  Shipping Address

  • Ensure your shipping address and PIN code are correct before placing the order.
  • You can change the address only before dispatch by contacting us on WhatsApp.
  • Multiple delivery addresses will require separate orders.