Frequently Asked Questions
Everything about how ordering, shipping and payment work on this website.
Ordering & Payment
Fireworks fall under regulated goods and cannot be sold through standard online payment gateways. Instead, we confirm your order, calculate exact shipping based on your location, and confirm the next payment step directly with you.
Yes — ₹3,000 in product value for delivery within Tamil Nadu, ₹5,000 for other states. This keeps freight economical for both sides. Your cart shows a live progress meter so you always know how much more to add.
Cash on Delivery isn't available for firecracker orders. Once your order is confirmed, we'll share our UPI/bank details on WhatsApp — you can pay by UPI, Google Pay, PhonePe, or bank transfer (NEFT/IMPS). Your order ships once payment is confirmed.
Shipping
Fireworks travel by road only, so freight is arranged with our courier and covered by you as the customer. We confirm the exact shipping cost with you on WhatsApp once your order is dispatched, along with a copy of the LR (lorry receipt).
Most of India is serviceable, but a small number of regions have local restrictions on the sale and transport of fireworks. Enter your pincode on any product page or at checkout to check instantly.
Orders are dispatched within 4–5 business days of payment confirmation. Delivery typically takes a further 7–10 business days depending on your location — we'll send you a WhatsApp and email notification the moment it ships.
Returns & Cancellations
Because of the seasonal and safety-regulated nature of fireworks, all sales are final once dispatched. If something arrives damaged or a piece is missing, tell us within 24 hours of delivery with a photo or video — we cover the return shipping and arrange a replacement or refund. Please review your order carefully before confirming; our team is happy to answer questions on WhatsApp beforehand.
Orders can be cancelled free of charge any time before they're dispatched from our warehouse — message us on WhatsApp with your order number. Once an order has been dispatched it cannot be cancelled or returned, for safety and legal reasons.
Using the Website
Quick Order is built for buyers who already know what they want — search, type quantities directly, and see your running total update instantly. It's the fastest way to place a bulk or repeat order.
Safety
Our Kids Special and Little Hands collections are chosen for low noise and low risk, but every firework — including these — requires direct adult supervision. Safety notes are listed on every product page.